CVS in Lake Havasu City, AZ Open now

Reviews about CVS

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  September 17, 2019, by Katherine McKown
  First off, let me start by saying I was previously employed at a different CVS (not this one) and, prior to my experiences here, I was a very loyal lifetime customer of CVS. This has all changed after the experiences I’ve had here at this CVS. Store manager is a completely disrespectful and rude man, along with most of the other management of the store. Most of the workers have a fake, condescending kindness where you know they’re definitely not being genuine. (With the exception of an older woman who worked at the front registers, she was the only kind worker I experienced here). The pharmacy is absolutely terrible, filled with workers who truly don’t care about the quality of service they give. Had a drive-thru pharmacy experience where the technician rolled her eyes at me after I simply said “hello, I’m here to pick up a prescription”. Other times where I have went into the store to pick up a prescription, I felt rushed and like my concerns didn’t matter. They once dispensed me medications when there were serious drug interactions, without even telling me. Another time, the technicians were so rude to my grandmother that they made her cry, and she is a very sweet and bubbly woman. I will never step foot in another CVS again. Not like the management here even cares about that. I have since switched to Walgreens and have never had a single issue there. I recommend that to everybody. If you can, drive across the street and just go to Walgreens. Save yourself the trouble.